Privacy Policy

At Travelwala we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how your personal information is collected, used, and safeguarded when you visit or interact with our website.

Information We Collect

When you submit an enquiry or franchise application, we collect your name, contact number, email address, WhatsApp number, location, and other details you voluntarily provide. Additionally, we may collect information such as your IP address, browser type, device information, and cookies through analytics tools to improve our website performance.

Use of Information

The information you share with us is used to respond to your enquiries, provide franchise information, verify your details, and communicate updates or offers. We may also use your data to improve our services, analyse ad performance, track Meta Ads conversions, and enhance your overall user experience.

WhatsApp Marketing and Consent

By submitting your mobile number, you acknowledge and agree that our team may contact you via WhatsApp for follow-ups, franchise details, promotions, and relevant updates. You can choose to stop receiving these messages anytime by sending a STOP request to our business WhatsApp number.

Data Sharing

Your personal information will never be sold to any external parties. However, in certain cases, we may share your details with trusted partners such as internal staff, franchise support teams, WhatsApp messaging service providers, Meta (Facebook/Instagram) for conversion tracking, and payment gateway providers if applicable. These partners are bound by confidentiality obligations.

Data Protection

We take reasonable measures such as SSL encryption, secure form submissions, and restricted access controls to protect your data. While we follow industry-standard practices, we cannot guarantee absolute security, and you agree to use the website at your own discretion.

Third-Party Links

Our website may contain links to third-party services or external websites. We do not control or take responsibility for their content, data policies, or security measures. You are encouraged to review their respective privacy policies.

Cookies and Tracking Technologies

Our website may use cookies, Facebook Pixel, and other tracking tools to personalize your experience, analyse website traffic, and measure ad campaign performance. These tools help us provide better services. If you prefer, you can disable cookies from your browser settings.

Data Retention

We retain your information for follow-up, verification, record-keeping, and operational purposes. If you wish to have your information removed from our database, you can contact us with a deletion request at our official email address.

User Rights

You have the right to access the information we store about you, request corrections, or ask for your data to be deleted. You can write to us at [Your Email] for any such requests or concerns.